Keep your classrooms, trainers and online learning running
Registered training organisations rely on technology to deliver courses, run training rooms, manage enrolments and keep student records audit-ready. Managed IT Helpdesk looks after your network, training room computers, trainer laptops, Microsoft 365 and backups for one fixed monthly fee. We proactively monitor and patch every device, set up new classrooms and campuses, and support your staff and trainers when problems come up. Our team is based in North St Marys and supports training providers across Western Sydney and greater Sydney.
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Get 30 Days of Managed IT Helpdesk & a Network Assessment, Absolutely FREE
Fill in this form and one of our Managed IT Helpdesk engineers will get in touch within 24 hours. If 24 hours pass without contact, we will pay you $100 for your wasted time. Nothing to lose. We build a custom IT solution for every business. After all, no two businesses are the same, so why should your IT helpdesk be? Why wait? Contact us today!
1300 NO WORRY (1300 669 677)
info@managedithelpdesk.com.au
4/9 Kurrajong Road, North St Marys NSW 2760
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Protecting student records and compliance evidence
RTOs must keep student records, assessments and compliance evidence safe and available for audits. We protect them with multi-factor authentication, email filtering, endpoint protection and encrypted cloud backups. Backups can run as often as every 5 minutes, with retention from 28 days up to 7 years, so records can be restored quickly after a hardware failure, human error or cyber attack.

Frequently asked questions

Can you set up our training rooms and new campuses?

Yes. We set up and maintain training room computers, trainer laptops, networks and Wi-Fi, and help you roll out new classrooms and campuses.

How do you keep student records audit-ready?

Secure access and encrypted cloud backups with retention of up to 7 years, so records and assessment evidence are protected and can be restored.

How much does it cost?

One fixed monthly fee based on your number of users and devices. We give you an exact price after a free network assessment, and your first 30 days of IT support are free.

Managed IT support for training providers in Sydney