Never lose your business data
Hardware fails, files get deleted and ransomware strikes without warning. Without a tested backup, your business could lose years of work. Managed IT Helpdesk sets up, monitors and tests your backups for you, for a fixed monthly fee. We follow the 3-2-1 rule: three copies of your data, on two different types of storage, with one copy kept off-site in the cloud. We back up your servers, computers, Microsoft 365 email, OneDrive and SharePoint, and check every day that backups have completed. When you need a file or a whole system back, our team restores it quickly.
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Fill in this form and one of our Managed IT Helpdesk engineers will get in touch within 24 hours. If 24 hours pass without contact, we will pay you $100 for your wasted time. Nothing to lose. We build a custom IT solution for every business. After all, no two businesses are the same, so why should your IT helpdesk be? Why wait? Contact us today!
1300 NO WORRY (1300 669 677)
info@managedithelpdesk.com.au
4/9 Kurrajong Road, North St Marys NSW 2760
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Cloud hosted backup and restore
Our cloud hosted backup and restore service gives you flexible backup intervals, from every 5 minutes to once a day, with retention periods from 28 days to 7 years. It suits every industry, including those that must keep records for long periods, such as legal, financial and healthcare businesses.

Frequently asked questions

What is the 3-2-1 backup rule?

Keep three copies of your data, on two different types of storage, with one copy off-site. It means a single failure, theft, fire or ransomware attack cannot wipe out all your data.

Do you back up Microsoft 365?

Yes. Microsoft keeps your email and files running, but it is your responsibility to back them up. We back up Microsoft 365 email, OneDrive and SharePoint alongside your servers and computers.

How do you know the backups work?

We monitor every backup job and test restores, so you are not finding out during an emergency that a backup failed months ago.

How long does it take to recover?

Individual files can usually be restored quickly. For a full system recovery, the time depends on the size of your data and the systems involved, which we plan for with you in advance.

Managed backup and disaster recovery for Western Sydney businesses