Keep your practice running and your patients looked after
In a medical or allied health practice, IT downtime means waiting rooms fill up, appointments run late and clinicians can't access patient records. Managed IT Helpdesk looks after your network, computers, reception systems, printers, Microsoft 365 and backups for one fixed monthly fee. We proactively monitor and patch every device, keep your practice management software running smoothly, and respond fast when something goes wrong, so your staff can focus on patients. Our team is based in North St Marys and supports GP clinics, dental, physio, specialist and allied health practices across Western Sydney.
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Get 30 Days of Managed IT Helpdesk & a Network Assessment, Absolutely FREE
Fill in this form and one of our Managed IT Helpdesk engineers will get in touch within 24 hours. If 24 hours pass without contact, we will pay you $100 for your wasted time. Nothing to lose. We build a custom IT solution for every business. After all, no two businesses are the same, so why should your IT helpdesk be? Why wait? Contact us today!
1300 NO WORRY (1300 669 677)
info@managedithelpdesk.com.au
4/9 Kurrajong Road, North St Marys NSW 2760
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Protecting patient information
Health records are highly sensitive and a common target for cyber attacks. We help secure your practice with multi-factor authentication, email filtering, endpoint protection, secure remote access and encrypted cloud backups. Backups can run as often as every 5 minutes, with retention from 28 days up to 7 years, so patient data can be recovered quickly after a hardware failure, human error or ransomware attack.

Frequently asked questions

Do you support medical practice software?

Yes. We look after the computers, servers, network and backups your clinical and practice management software depend on, and work with your software vendor when needed.

How do you protect patient records?

Secure access, multi-factor authentication, endpoint protection and encrypted cloud backups that can be restored after hardware failure or ransomware.

How much does it cost?

One fixed monthly fee based on your number of users and devices. We give you an exact price after a free network assessment, and your first 30 days of IT support are free.

Managed IT support for healthcare practices in Western Sydney