Keep production moving with IT you can rely on
On a factory floor or in an engineering workshop, IT downtime stops production, delays orders and leaves staff standing around. Managed IT Helpdesk looks after the network, computers, servers, Microsoft 365 and backups that connect your office, workshop and warehouse, for one fixed monthly fee. We proactively monitor and patch every device, support your ERP and design software users, and respond quickly when something breaks. Western Sydney manufacturers and engineering firms such as EJF Engineering and Statewide Forklifts have trusted us with their IT for years. Our team is based in North St Marys, close to the industrial hubs of St Marys, Penrith, Blacktown and Wetherill Park.
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Get 30 Days of Managed IT Helpdesk & a Network Assessment, Absolutely FREE
Fill in this form and one of our Managed IT Helpdesk engineers will get in touch within 24 hours. If 24 hours pass without contact, we will pay you $100 for your wasted time. Nothing to lose. We build a custom IT solution for every business. After all, no two businesses are the same, so why should your IT helpdesk be? Why wait? Contact us today!
1300 NO WORRY (1300 669 677)
info@managedithelpdesk.com.au
4/9 Kurrajong Road, North St Marys NSW 2760
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Recover fast from cyber attacks and system failures
Manufacturers are increasingly targeted by ransomware because every hour of downtime is costly. We protect your business with multi-factor authentication, email filtering, endpoint protection and tested disaster recovery. When EJF Engineering faced cyber attacks, our disaster recovery plan restored their systems without data loss. Backups can run as often as every 5 minutes, with retention from 28 days up to 7 years.

Frequently asked questions

Can you support the factory floor as well as the office?

Yes. We manage the network, Wi-Fi and computers that connect your office, workshop and warehouse, and support the users of your ERP and design software.

How fast can you recover from a cyber attack?

That depends on your systems, which is why we plan and test recovery in advance. When EJF Engineering faced cyber attacks, our disaster recovery plan restored their systems without any data loss.

How much does it cost?

One fixed monthly fee based on your number of users and devices. We give you an exact price after a free network assessment, and your first 30 days of IT support are free.

Managed IT support for Western Sydney manufacturers