Keep your practice running and your client files secure
Law firms run on confidential documents, court deadlines and billable hours. When email, your practice management software or access to client files goes down, fee earners stop billing. Managed IT Helpdesk looks after your network, computers, Microsoft 365, printers and backups for one fixed monthly fee, so your lawyers and support staff can focus on clients instead of IT. We proactively monitor and patch every device, manage user accounts as staff join and leave, and back up your matters and email so they can be restored quickly. Our team is based in North St Marys and supports law firms across Western Sydney and greater Sydney, remotely and on-site.
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Get 30 Days of Managed IT Helpdesk & a Network Assessment, Absolutely FREE
Fill in this form and one of our Managed IT Helpdesk engineers will get in touch within 24 hours. If 24 hours pass without contact, we will pay you $100 for your wasted time. Nothing to lose. We build a custom IT solution for every business. After all, no two businesses are the same, so why should your IT helpdesk be? Why wait? Contact us today!
1300 NO WORRY (1300 669 677)
info@managedithelpdesk.com.au
4/9 Kurrajong Road, North St Marys NSW 2760
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Security and confidentiality for legal practices
Protecting client information is a professional obligation. We help secure your firm with multi-factor authentication, email filtering against phishing and invoice fraud, endpoint protection and encrypted cloud backups. Backups can run as often as every 5 minutes, with retention from 28 days up to 7 years to support your file retention obligations. If something does go wrong, we restore your files and get your team working again fast.

Frequently asked questions

Can you support our practice management software?

Yes. We keep the computers, servers, network and Microsoft 365 that your practice management and document management software run on secure and up to date, and we work with your software vendor when an issue sits on their side.

How do you protect client confidentiality?

Multi-factor authentication, email filtering, endpoint protection, encrypted backups and controlled access, so only the right people can open client files.

How much does it cost?

One fixed monthly fee based on your number of users and devices. We give you an exact price after a free network assessment, and your first 30 days of IT support are free.

Managed IT support for law firms in Western Sydney